I've constructed this return policy attempting to maximize flexibility for my customers in a manner sustainable for my small business. I want every experience to end with a smile no matter the circumstance, so please contact us if you have a policy suggestion or if there's something additional we can do to help you.
What's your International return policy?
You may return unused items in their original packaging for a full refund within 50 days of purchase.
If the item you have received is damaged or defective please contact us.
This Policy was last updated November 7, 2016.
tel: (412) 444-7440
Mon-Fri 10am-5pm eastern time
Our Shadyside neighborhood shop:
813 Copeland St.
Pittsburgh, PA 15232
Hours: Sat 12-5pm
*shop hours are limited to Saturday until we have a full time shopkeep.
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© 2017 The Birmingham Pen Company. | 813 Copeland St. Pittsburgh, PA 15232 | (412) 444-7440