Return Policy

I've constructed this return policy attempting to maximize flexibility for my customers in a manner sustainable for my small business. I want every experience to end with a smile no matter the circumstance, so please contact us if you have a policy suggestion or if there's something additional we can do to help you.
- Nick

U.S. Returns Policy

You may return unused items in original condition for a full refund within 45 days of purchase or store credit within 90 days of purchase for U.S. orders.

  • No refunds or adjustments can be made for any original shipping charges.
  • Used consumables such as inks and paper are not eligible for refund.
  • We recommend insuring return parcels with your carrier. 
  • Refunds may only be issued to the original payment method. 
  • Since the brands we carry are sold by a number of merchants, we can only accept the return of a gift if the original order number is available. Refunds for gifts may be issued as store credit or to the buyer's original payment method. 
  • Closeout merchandise is not eligible for refund and is clearly identified on product listings.
  • We must reserve the right to refuse any return upon inspection of the product. 
  • Gifts may only be refunded to the original buyer payment method. 
  • Please allow up to 10 days after we receive your return for your bank to post your refund. If your return is for a store credit, it will be available as soon as your return is received and processed.

International Returns Policy

You may return unused items in original condition for a full refund if return is received/delivered to our warehouse within 45 days of the order ship date, or store credit if return is received/delivered to our warehouse within 65 days of the order ship date. 

  • No refunds or adjustments can be made for any original shipping charges.
  • No refunds can be made for international taxes or duties charged. 
  • Used consumables such as inks and paper are not eligible for refund.
  • We recommend insuring return parcels with your carrier. 
  • Refunds may only be issued to the original payment method. 
  • Gifts shipped internationally may only be returned for a refund to the original buyer's method of payment. 
  • Closeout merchandise is not eligible for refund and is clearly identified on product listings.
  • We must reserve the right to refuse any return upon inspection of the product. 
  • Please allow up to 15 days after we receive your return for your bank to post your international refund. 

If the item you have received is damaged or defective please contact us. 

 

Ultimately we want to do our best to make you happy while maintaining a sustainable business policy. If you have an extenuating circumstance that we should consider please contact us. 

 

 This policy may be modified at our sole discretion at any time without notice.
This Policy was last updated April 8, 2019.