Customer Care

We're a tiny manufacturer located near Pittsburgh, Pennsylvania that's excited to serve you today. Our goal is to earn your business for life. 



We're also available by Facebook Messenger & Instagram DM. 


★ For best service, add to your preferred email contact list to ensure our response lands swiftly in your inbox. Please check your email spam folder if you're not seeing a response within a couple of business days.
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Letters to:
Birmingham Pen Company
716 Thomson Park Dr.
Cranberry Township, Pennsylvania

*No public access or pickups available. 
*No checks or money orders, please. 
*Please contact us prior to posting return or service. 

With only two full-time employees, time is scarce at our workshop so we don't have a customer service telephone number. Contact us by email and we'll get back to you in a jiffy.