Customer Care

We're a tiny manufacturer located near Pittsburgh, Pennsylvania that's excited to serve you today. Our goal is to earn your business for life. 


Email us at

We're also available by Facebook Messenger & Instagram DM. 


For best service, add to your preferred email contact list to ensure our response lands swiftly in your inbox. Please check your email spam folder if you're not seeing a response within a couple of business days.

See our Email Deliverability Guide to ensure you never miss a message.



Letters to:
Birmingham Pen Company
716 Thomson Park Dr.
Cranberry Township, Pennsylvania

*No public access or pickups available. 
*No checks or money orders, please. 
*Please contact us prior to posting return or service. 

With only two full-time employees, time is scarce at our workshop so we don't have a customer service telephone number. Contact us by email and we'll get back to you in a jiffy.

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