Deliverability Guide

Don't Miss A Message From


We can't wait to get in touch! To ensure that you receive all the updates and news from Birmingham Pen Co. directly in your primary email inbox and avoid the spam folder abyss, please follow these steps to mark our email address as a preferred sender:


Gmail (Web and App):

Preemptively add to your Contacts to ensure delivery.
On your computer, go to Google Contacts and create new Contact. 

Or alternatively, on the left side of Gmail, click on 'More' to expand your folders.
Go to the 'Promotions' tab.
In the search box at the top, type in:
When you receive our email, drag it into the 'Primary' tab.


Outlook (Web and App):

Go to 'Settings' or 'Options'.
Find the 'Safe Senders' list or similar option.
Add to your 'Safe Senders' list.


Yahoo Mail:

Go to the Contacts tab.
Add as a new contact.
This will ensure future emails from us are recognized and sent to your inbox.


Apple Mail (iOS and macOS):

Open Mail and go to your Contacts.
Add to your Contacts list.
This helps in recognizing our email and directing it to your primary inbox.


Other Email Clients:

For other email clients, the process generally involves adding our email address,, to your address book or contacts. Look for 'Safe Senders' or 'Whitelist' options in settings and add our email there.


Remember, proactively adding our email address,, to your contacts or address book is one of the most effective ways to ensure you see our emails across most platforms. We're excited to have you on board and look forward to staying in touch!